Mediators should ensure that each party is fully heard and participating in the mediation process and has respectful image in society.

1.       Mediators should ensure that each party is fully heard and participating in the mediation process and has respectful image in society. When necessary according to the condition, the mediator should behave just like friends with influenced people. A mediator estimates about issues and confirms understandings among parties to ensure that the participants are agree to remove negative points.  Mediators should hears stories from both parties and draw conclusion according to their arguments by focusing on positive points.  Whole mediation process is based on listening power of clients.